Privacy Policy

Effective Date: January 6, 2026

Key Lux Cleaning Company LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you interact with our website, forms, or services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Phone number

• Email address

• Service address

This information may be collected when you submit a form, request information, schedule an appointment, or otherwise contact us.

2. How We Use Information

We use the information we collect to:

• Respond to inquiries and service requests

• Schedule, confirm, and manage appointments

• Provide cleaning services and customer support

• Send service-related communications

• Improve our operations and customer experience

3. SMS Communications

If you provide your mobile phone number and consent to receive text messages from Key Lux Cleaning Company LLC, we may send you non-marketing and/or informational messages related to your inquiries, appointments, scheduling, or service updates.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

4. Information Sharing and Mobile Data Protection

We do not sell or rent your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors in support services, such as customer service providers or technical vendors, is permitted as necessary to deliver our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support basic site functionality, analyze website performance, and improve user experience. These technologies do not collect sensitive personal information and are not used for SMS marketing purposes.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

7. User Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable legal requirements.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

Email: [email protected]

© 2026 Key Lux Cleaning Company LLC